Privacy Policy

Taxabble collects information needed to create accounts, operate the application, provide support, improve the product, and maintain a safe service. We aim to collect only information that is useful for running the product and helping users understand their business.

When you create an account, we may collect your name, email address, password credentials, workspace name, workspace settings, currency preferences, and profile information. Passwords are stored using secure hashing methods and are not stored in plain text.

Taxabble also stores business records you choose to add, such as client contact details, projects, invoices and line items, payment status, expenses, workspace baseline values, payment instructions, and invoice signature images. This information is used to provide the core command center experience.

You are responsible for ensuring you have a lawful basis and appropriate authority to add another person’s information, such as a client contact’s name, email address, or invoice details.

We may collect basic usage information such as pages visited, actions performed, timestamps, browser type, device information, IP address, and error logs. This helps us understand product reliability, fix issues, and improve the user experience.

Taxabble currently uses essential cookies and similar technologies for authentication, session management, security, and product functionality. For example, a session cookie helps keep you signed in while using the application.

We do not currently use advertising cookies or non-essential analytics cookies. If we introduce non-essential cookies or similar tracking, we will update this policy and present an appropriate choice before enabling them where required.

Workspace owners can choose to receive Taxabble operational briefings from Settings. These emails summarize attention items in the workspace, such as invoices requiring follow-up, approaching deadlines, runway risk, or workload risk. You can turn weekly operational briefings on or off at any time from Settings.

We use collected information to:

• create and manage your account;
• provide clients, projects, invoices, runway, and dashboard features;
• authenticate users and protect account access;
• respond to support requests and product feedback;
• debug errors, monitor service reliability, and improve product quality;
• communicate important product, account, or policy updates.

We retain account and workspace data while your account is active or as needed to provide the service. If you request deletion, we verify the request before deleting or anonymizing applicable account data. We may retain the minimum information required for legitimate security, legal, tax-record, and dispute-resolution purposes. Read the Account & Data Deletion Policy for the operational process.

We use reasonable technical and organizational measures to protect user information, including password hashing, session controls, access restrictions, and secure application practices. No online service can guarantee perfect security, so users should use strong passwords and protect access to their email accounts and devices.

Taxabble relies on service providers to operate the service, including hosting and database providers, Razorpay for payment checkout, and Resend when password-reset email is enabled. Providers process information only as needed to provide their service to Taxabble. We do not sell or broker personal information.

You can update account details in Settings. Workspace owners can download an export or submit an account-deletion request in Settings → Privacy & Data. Depending on your location, you may also have rights to access, correct, restrict, withdraw consent for optional processing, or delete certain personal information. We will verify and respond to reasonable requests in accordance with applicable law.

For privacy questions or data requests, contact us at support@taxabble.com. Please include the email address associated with your Taxabble account so we can verify and respond to your request.